Polina Abramova
Experienced Business Analyst @Veeam Software
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WORK HISTORY
Experienced Business Analyst @Veeam Software
Berlin, DE
Led the end-to-end analysis for the Veeam Data Cloud Change Log page- Analyzed the request and gathered requirements from scratch for the Veeam Data Cloud Expansion Portal, enabling customers to expand their existing subscriptions- Investigated and redesigned the registration flow via Identity Providers in Keycloak, implementing an email verification step to enhance user security- Coordinated the implementation and led the end-to-end analysis for the new \"Step Up\" feature in the Renew Online Portal, allowing customers to upgrade from \"Veeam Backup for Microsoft 365\" to \"Veeam Data Cloud for Microsoft 365\".
EDUCATION
ITMO University
Secondary vocational education, Information Systems and Programming
ABOUT POLINA ABRAMOVA
I’m a Business & System Analyst with 6+ years of experience in outsourcing projects (B2B, B2G), corporate websites and e-commerce systems. I had an experience with such platforms like Adobe Experience Manager, Adobe Target, Keycloak, Lionbridge, Salesforce, Google Analytics.My main strengths are- Gathering and documenting business and system requirements- Modeling processes (BPMN, UML) and designing integrations (REST, SOAP, JSON)- Preparing clear tasks for development teams- Supporting development, QA, and process improvements- Creating wireframes and collaborating with designers- Demonstrating new features to users and helping with onboardingI regularly use tools like Confluence, JIRA, Draw.io, Balsamiq, Postman, Requestly, Swagger, Kafka and Browser developer tools in my daily work.
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