Piyush Gaba
Icqa Area Manager @Amazon
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WORK HISTORY
Icqa Area Manager @Amazon
Delivered £2.25M annualised operational savings by analysing defect data and redesigning end-to-end resolution workflows, reducing damage defects by 92.3%(2,345 → 180 weekly)-Identified high-risk operational patterns through structured data analysis, preventing £910K potential financial losses-Provided quality oversight of operational processes, monitoring defect metrics and implementing corrective actions to maintain compliance with operational standards-Led and developed a 44-member multi-shift problem support team, implementing data-driven performance monitoring frameworks-Delivered executive presentations translating operational analytics into strategic insights and decision-making support.
EDUCATION
Sharda University
Bachelor of Technology - BTech, Computer Science
Dav public school, Kailash hills , East of kailash
Non-medical
Loughborough University
MSc Business Analytics
SKILLS
ABOUT PIYUSH GABA
Value creating, Passionate and Dynamic. Stubborn on vision, flexible on detailsCommunication | SAS | VBA | Linear Programming | Business and Data Analytics | Discovery and Customer Analytics | Big Data | SQL | Logistic Modelling | PowerBI | Excel | Scripting Scrum master | Cloud | Test Automation and Planning | Openstack | Docker | K8s | Openshift | DevOps | Python | AWS | RobotFramework | IAAS
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