Pierre Lafon

Director, Digital Ticketing Product - Access Control Tooling & Ticket Security @Ticketmaster

Québec, CA

Leading the global strategic vision for the Access Control and Identity domain, ensuring 99.9% reliability for over 400M annual scans across venues worldwide.Secure Ticketing (SafeTix): Scaled Ticketmaster’s #1 strategic priority from a North American pilot to a global identity platform, protecting hundreds of millions of tickets from fraud via encrypted rotating barcodes.Biometric Innovation: Directed the technical integration of facial recognition technology (Wicket/Globant) at the Intuit Dome, setting a new industry benchmark for frictionless biometric fan entry.Strategic Ecosystems: Partnered with Apple and Google to deliver native wallet security integrations, binding 50M+ user accounts to secure digital passes.Leadership & Culture: Scaled the product team and fostered a \"Results-First\" culture, mentoring high-performers to Senior PM roles and Product MVP Award nominations.Strategic Realism: Managing a 3-year roadmap that balances complex technical debt reduction with immediate, high-stakes operational execution for events like the Super Bowl and F1.

MBS School of Business

Master Degree in Business Administration and Marketing, Business Administration and Marketing