Pierre Harris
Enterprise Priority Support Account Manager @Autodesk
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WORK HISTORY
Enterprise Priority Support Account Manager @Autodesk
Farnborough, GB
ABOUT PIERRE HARRIS
A results driven Manager / Technologist with over 30 years experience in the UK and North America arenas in data analysis and technical leadership roles. I have a proven record of providing exemplary levels of customer service to large multi national Fortune 500 corporations, specialising in enterprise level enhanced delivery and support methodologies.EXPERIENCE:A broad background in operations, strategic customer care, quality assurance, technical support, customer training, and professional services provides the capacity to bring consistent, demonstrable expertise in all aspects of technology company development, and the ability to engage, articulate and generate trust at all organisation levels, recognized and undertaken within the Telco, Media, Banking, Manufacturing, Service and Retail LOBs to date. SPECIALITIES:• Extensive technical support & customer service experience.• Service quality, customer advocacy & relationship management focus.• Well developed managerial, motivational, and organizational skills.
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