Philip Jones

Executive Vice President - Banking, Fintech and Digital Transformation @TP

London, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2020 — Present

Executive Vice President - Banking, Fintech and Digital Transformation @TP

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Leading the banking and Fintech vertical for Teleperformance - leveraging from our world class capabilities in BFSI with over interaction experts across front, back office and digital, working collaboratively with clients to help them deliver their long terms goals and strategic objectives. TP are the worlds leader in high touch and high value customer interactions and digital integrated services. Brought in by the UK & SA CEO and CCO to drive and develop transformational solutions for new and existing clients/ partnerships, specialising in digital transformation, banking and finance.

SKILLS

Call CenterTeam LeadershipChange ManagementBusiness DevelopmentProcess EngineeringOperations ManagementCustomer RelationsCustomer Relationship Management (Crm)ConsultingProduct ManagementRisk ManagementStrategic PlanningStrategic PartnershipsBusiness ManagementSoftware Project ManagementLeadershipFinancial ServicesCrmCustomer ServiceStrategyBusiness Process Outsourcing (Bpo)Cross-Functional Team LeadershipOffshoringProject DeliveryConsultancyBpoCall CentersProcess ImprovementStakeholder ManagementService DeliveryNew Business DevelopmentOutsourcingBusiness TransformationWorkforce ManagementManagementSolution ArchitectureBusiness AnalysisBusiness ProcessVendor ManagementBusiness Strategy

ABOUT PHILIP JONES

Through our partnership/ consultative approach we develop solutions for potential and…

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