Philip Horn

Business Analyst Manager @Markerstudy Group

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Business Analyst Manager @Markerstudy Group

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EDUCATION

N/A

Bourne Community College

GCSE

SKILLS

Problem SolvingCustomer SatisfactionCoachingGeneral InsuranceIsebWaterfallCall CenterBusiness RequirementsInsuranceUser Acceptance TestingRequirements GatheringStakeholder ManagementProcess ImprovementBusiness Process ImprovementBusiness AnalysisCall CentersBusiness ReadinessSolution ImplementationRequirements ManagementTechnology Change ManagementChange ManagementRisk ManagementManagementProject DeliveryTeam Management

ABOUT PHILIP HORN

A highly motivated, enthusiastic Business Change Analyst within the financial and insurance sectors, demonstrating excellent customer service. Delivering high standards of efficiency in all challenges, with logical planning and organising skills, consistently exceeding targets. Major involvement in the delivery of high profile changes displaying the commitment and tenacity to deliver to often very challenging timescales. Exceptional communications skills, confident at all levels. Proven line management skills, leads by example, always positive and approachable and thrives on change.

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Philip Horn — Business Analyst Manager at Markerstudy Group in Manchester, GB | Unifers