Philip Doyle

Service Director @CEGEDIM

Kendal, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2020 — Present

Service Director @CEGEDIM

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GB

Setting the strategic service vision for Cegedim UK, with full responsibility for Service Delivery, Technical Support Services, Training and Data Services within our Pharmacy and GP business. servicing Healthcare professionals across the UK Managing programs of change, both technological and cultural to deliver improved customer experiences. Operational management of an internal budget of £3m+ plus third party contracts in excess of £9m annually. Setting objectives to successfully deliver critical technical services in a complex and fast-moving IT landscape. Passionate about driving cultural attitudes to put the experience of the customer at the heart of the business.

EDUCATION

1993 — 1996

University of South Wales

BA(Hons), Business Information Systems

SKILLS

ManagementItilHealthcareIncident ManagementPrince2IT ManagementCustomer SupportCustomer Relationship Management (Crm)IT Service ManagementChange ManagementHealthcare Information TechnologyMicrosoft ExchangeHealthcare Information Technology (Hit)Customer ServiceTechnical SupportIT StrategyProject ManagementStakeholder Management

ABOUT PHILIP DOYLE

Get it right, maybe not the first time but the next time. Do that always and you\'ll do…

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