Phil West
General Manager of Athletics at the University of Houston @Chartwells Higher Education Dining Services
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WORK HISTORY
General Manager of Athletics at the University of Houston @Chartwells Higher Education Dining Services
Houston, TX, US
Helping the transition of management team and installing a new culture.
EDUCATION
Ball State University
Geography, Demographic Research
Kendall College
Bachelor's degree, Hospitality Administration/Management
Kendall College
Hospitality Management/Culinary Arts, Hospitality
Kendall College
Hotel and Hospitality Management, Hotel and Resort Management
ABOUT PHIL WEST
30 years in various hospitality management roles.My Journey began in restaurants as the son and grandson of a chef. I managed bars, restaurants, nightclubs and consulted on openings. I managed a territory for QSR giant, Subway, providing operational guidance and brand compliance. I worked in full service hotel operations with Weston, Renaissance (Marriott) and Ian Schrager\'s PUBLIC Hotels, where high volume and exceptional guest service was the norm. I grew my own food truck and catering company into a multi-million dollar business before transitioning to Stadium and Arena operations. My passion lies in fixing and fine tuning hospitality operations and establishing teams committed in exceptional guest service. I love creating a multi-tiered team with a sense of ownership and common purpose. I look to creating efficiencies in all aspects of operations.Specialties: Excellence in Customer Service • Inventory Planning & Control • Efficiency ImprovementCritical Path Development and Execution • Multiple Outlet Management • Operations BudgetingSupplier / Vendor Management and Contract Negotiation • Workforce Selection, Training and Development.
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