Peter Duys
Customer Experience Manager @Lloyds Banking Group
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WORK HISTORY
Customer Experience Manager @Lloyds Banking Group
Manchester, GB
EDUCATION
Lancaster University
BSc (Hons), Marketing
MiniMBA
Marketing
SKILLS
ABOUT PETER DUYS
I.ensure that focus on customer needs create a ROI for brands.build long-term brand value by developing customer propositions and experiences end-to-end.build growth through forming and leading marketing and CX teams towards a vision or purpose. According to my reviewers, my top strengths are:1. Customer-centric leadership - “Everything Pete does, says, and thinks starts and ends with the customer.”2. Inspirational People Leader - “An inspiration and role model.”3. Strategic and Visionary Thinker - “A strategic leader with clear vision and impact.”4. Delivers Complex Projects with Excellence - “Without Pete’s personal ownership, these projects wouldn’t have succeeded.”5. Deep Expertise in Marketing & CX - “He has developed into an expert in [retail] marketing and customer experience.”6. Great Collaborator & Communicator - “A joy to work with — collaborative, respectful, and sharp.”7. Positive, Driven and Approachable - “Always brings his A game — and makes it fun, too.”
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