Pete Stanyard
Third Party Service Lead @Gamma
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WORK HISTORY
Third Party Service Lead @Gamma
Manchester, GB
Accountable for sourcing, leading selection & set-up for APAC contact centre to support strategic growth.
EDUCATION
Manchester Grammar
GCSEs & AS Levels
Eccles College
n/a, A Levels
SKILLS
ABOUT PETE STANYARD
Now a qualified \'lifer\' within the contact centre industry - across fintech, telco, insurance & health.Experience leading teams directly or through partnerships both in UK and multi-offshore. Driven to improve customer satisfaction by empowering and developing individuals to achieve their best.Key Skills - people development, commercials, right shoring, customer journey enhancement, operating model changes, digital transformation, business process improvement, workforce and efficiency programs.
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