Peter Otiniano

Zelle Operations Specialist @Valley Bank

Union City, NJ, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Zelle Operations Specialist @Valley Bank

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Wayne, NJ, US

Review and Process incoming and outgoing ACH, P2P, Instant Zelle transactions. Maintain and document daily logs reacted to risk que management, while simultaneously uncovering trends that can prevent financial loss to both customer and institution. Work alongside multiple departments to reconcile and troubleshoot zelle related processes. While implenting and createing relevant policy and procedures alongside department leadership.Application knowledge of FISERV, SalesForce, FIve9 systems.

EDUCATION

N/A

University of Phoenix

Accounting and Business/Management

SKILLS

BankingCustomer ExperienceTime ManagementMarketingCreditPublic RelationsCustomer SatisfactionManagementMicrosoft OfficeSalesCustomer Service

ABOUT PETER OTINIANO

Experienced financial services specialist, with a thirst for innovation.

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Peter Otiniano — Zelle Operations Specialist at Valley Bank in Union City, NJ, US | Unifers