Pete K.

WORK HISTORY

EDUCATION

ABOUT PETE K.

I enable corporate growth across the globe by managing commercial expansion projects involving both BPO as well as facility solutions. I come from a background of Financial services, utilizing both partners and captive expansions (Citibank, JPM Chase, HSBC). 12+years working in the BPO industry servicing and supporting the call center growth, sales and expansions (operations management, Business development, and head of sales).We are one of the world’s leading facility management companies helping organizations expand their customer care footprint whether that be new facility construction, leasing or incubating in one of our global “plug and Play” centers. Circulus is a contact center partner for the world’s leading brands. We help our clients expand into new markets in new ways that keep them at the forefront of their markets and ahead of the competition. Incorporated and maintained locations in in 7 countries touching 5 of the 7 continents. We provide BPO solutions in an “incubator” setting in several countries while also understand local taxing, laws and contractors that enable your expansion globally. We are a boutique organization that tailors our solutions based on the client’s needs. We do not “cookie cut” our solution but design it around your needs. Our project management team, unique solutions, and design team are the DNA of the company Our solutions:A. Facility Solutions – We enable your expansion into new marketsa. Managed services (operational, IT)B. Global in-house servicesa. Operational guidanceb. Regulatory and Compliancec. Training servicesd. HR servicese. Transition managementf. Corporate formation and legal services C. BPO incubator services- For some clients our “plug and play” BPO solution might be the best solution especially entering countries where there is currently no management | facility solutions |BPO | Global in-house services | customer experience | CX | Omni Channel | Digital CX | Operational Excellence | Facility strategy | site selection | Contact Center | Call Center | Revenue Generation | AI | Analytics | Jamaica BPO | Colombia BPO | Guatemala BPO | Mexico BPO | UK BPO | Philippines BPO