Payal Gupta
Marketing and Business Development Manager @Brassex Inc.
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WORK HISTORY
Marketing and Business Development Manager @Brassex Inc.
CA
Identifying and pursuing new business opportunities with potential customers, dealers, and distributors. • Building and maintaining relationships with existing customers to ensure repeat business and customer loyalty. • Analyzing sales data to measure performance and identify areas for improvement. • Creating and delivering presentations to clients and stakeholders to showcase product lines, promotions, and new initiatives. • Collaborating with other departments such as marketing, operations, and finance to ensure alignment on business objectives. • Procured competitive price quotes from suppliers and negotiated favorable terms for procurement. • Facilitated informed decision-making by sharing selected product models and obtaining comprehensive product details. • Managed product creation, and system integration, and ensure accurate and up-to-date listings on the company\'s website. • Coordinated with retailers to distribute product information, address inquiries, and ensure compliance with guidelines. • Collaborated closely with the customer service department to address customer inquiries and concerns promptly, contributing to a 95% customer satisfaction rate. • Implemented order tracking systems that enhanced transparency for customers, resulting in a 20% decrease in order-related inquiries.
EDUCATION
Mercy Memorial School, UP
10 th and 12th, Business/Commerce, General
JAGRAN COLLEGE OF ARTS, SCIENCE & COMMERCE, JUHI,
Bachelor’s Degree, Business/Commerce, General
Dr. Gaur Hari Singhania Institute of Management
P.G.D.M, Business, Management, Marketing, and Related Support Services
ABOUT PAYAL GUPTA
Hi, My name is Payal, Thank you for visiting my Profile. I have 5 Years of experience in handling Client relationships, Product Procurement, Business Administration, Customer Support, Market & Customer Research, and Sales as well as in Business Development and I\'ve consistently met and exceeded my quota throughout my career. Currently, I am working as a Business Development Manager at Brassex Inc where I am fulfilling the responsibilities for product procurement and development, securing competitive prices, gathering comprehensive details, and ensuring seamless integration for optimal efficiency. I am also handling Office administration as well as Business Development duties. I am working closely with the Vice-President to develop customer acquisition strategies to obtain maximum sales volume and profitability. I am Proficient in Microsoft Office Suite, scheduling software, and project management tools, and has strong attention to detail and the ability to multitask in fast-paced environments. I am a Quality-oriented professional who has been consistently praised as hard-working by my coworkers and management. I love to dig into customer problems and solve them promptly. I focus on delivering key outcomes, building amazing Client trust, and quickly adapting to new learning. I have enjoyed many executive positions throughout my career in customer services, product sales, product management, and product marketing, and also explored the IT industry. My personal and professional experiences have taught me the following about myself: I am a Team worker and focus to deliver my 100% in any job designated to me. I enjoy meeting new people and hearing new perspectives. Professional Skills Product Management | Product Procurement |Client Retention | Customer relationship | Team Player| Business Development | Flexibility | Detail Oriented | Product Development | Time Management | Marketing Operations| Order Management Domain Skills Research and analysis | Networking | Advertising Expertise | Budgeting | Creative | In my Leisure time, I love to travel & Explore new places. I am an amateur writer who is trying to convert her thoughts into meaningful content. I Like to connect with like-minded people and love to hear their stories. I am currently seeking new opportunities in the administrative field to utilize my skills and grow within a dynamic organization. Connect with me to discuss how I can contribute to your team\'s success.
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