Pavan Kumar G. C
Customer Success Manager @Automation Anywhere
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WORK HISTORY
Customer Success Manager @Automation Anywhere
Bengaluru, IN
Primary point of contact for key accounts, ensuring a smooth journey from onboarding to adoption and expansion2. Developed and maintained trusted relationships with decision-makers and influencers.3. Identify potential upsell & cross-sell opportunities by discovering their projects/roadmap. Collaborated with cross-functional teams to drive timely issue resolution and continuous value delivery.5. Conducted QBRs and weekly cadence meetings to align on goals, track performance, and ensure full utilization of solutions.6. Advocated for customer needs internally, influencing product and support teams with feedback.7. Designed and implemented success plans aligned with each customer’s unique business objectives.
EDUCATION
Nandini Vidyaniketana School
SSLC, High School
Vanguard Business School
Post Graduate Program in Management, Marketing and Operations
Visvesvaraya Technological University
Bachelor of Engineering (BE), Information Science and Technology
Swami Vivekananda Composite PU College
Pre-University, PCMB (Science)
SKILLS
ABOUT PAVAN KUMAR G. C
Experienced in Corporate Sales with a demonstrated history of working in the B2B segment.…
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