Pavan Kumar
Dynamics 365 - Crm Business Analyst @Intertek
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WORK HISTORY
Dynamics 365 - Crm Business Analyst @Intertek
Responsible for implementation and support of Global Dynamics 365 CRM system across different business lines and countries (UK, USA, Italy, Spain, Germany, USA, Mexico and many other countries). Worked on number of Dynamics 365 CRM projects and BAU support as and when needed. Responsible for Requirements gathering, Analysis, Solution Design, Customization and Configuration of Dynamics 365 - CRM/CE.
EDUCATION
Avanthi Degree College
Bcom Computers, Specialized in Computers and Accountancy
Fergusson College
2004, MBA (Marketing & HR)
Siddhartha Junior College
Intermediate -, Civics, Economics and Commerce
SKILLS
ABOUT PAVAN KUMAR
I am passionate about Implementing and Supporting Microsoft Dynamics 365 - CRM since 2006 from Version 3.0. 4.0, 2011, 2013, 2015, 2016 and Dynamics 365 in a range of industry sectors including Financial Services, Public Sector, Quality Testing, Education, FMCG, HR Services, Trading, Scientific, Call Centers, Property Services, Manufacturing and Logistics.I\'m Microsoft Certified Technology Specialist with over 15 years’ experience. Specialized in full cycle implementation from Initiation phase to Analysis, Solution Design, Customization & Configuration, Data Migration, Testing, Training, Support and Project Management.Depending on the client and project requirements, worked as Functional Consultant, Business Analyst, Solution Architect, Test Analyst, Trainer, Data Migration and Integration Consultant. Experienced in:Microsoft Dynamics 365 - SalesMicrosoft Dynamics 365 - Customer ServiceMicrosoft Dynamics 365 - Field ServiceMicrosoft Dynamics 365 - Project Service AutomationMicrosoft Dynamics 365 & Power BI integration
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