Paul McMaster
Senior Product Manager & Business Analyst @Growflo
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WORK HISTORY
Senior Product Manager & Business Analyst @Growflo
Belfast, GB
Successfully implemented 30+ Enterprise level ERP products into large scale Horticultural Nurseries across multiple times zones and locations• Responsible for designing, planning, sales & marketing and management of the development of the product from inception to achieving substantial recurring revenue within 5 years, through market disruption techniques and targeted business growth, building up a portfolio of clients across the UK, America and Canada. • Managing a team of 10 mixed discipline designers and developers and an offshore team in the Philippines.• Leading Sales demos to large groups of prospective customers/stakeholders both in person and online.• Responsible for gathering feature requests from customers and translating these into developer tasks. • Implementing customer support system and developing an SLA for customer response times.• Strong stakeholder management and relationship building skills.• Costing, sketching, wireframing and producing technical specs for all new proposed modules.• Leading daily team scrum meetings with all staff to ensure that all goals and milestones are being met.• Strong working knowledge of programming languages (PHP, Javascript) and databases.• Responsible for company recruitment including recruiting an offshore team in the Philippines, liaising with local universities, leading to coaching and mentoring of the next generation of Developers.• Excellent design, problem solving and debugging skills.• Strong communication and interpersonal skills.
EDUCATION
Ulster University
Bachelor's degree, Interactive Multimedia Design
ABOUT PAUL MCMASTER
A driven product manager with a wealth of product management experience spanning 10+ years, who enjoys the fast paced, challenging tech industry. A highly-motivated individual responsible for growing a Start-up product over the last 5 years. Excellent communication and people management skills
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