Paul Dockree

Enterprise Customer Success Manager @OneSpan

Letchworth, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Sep 2021 — Present

Enterprise Customer Success Manager @OneSpan

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London, GB

SKILLS

• Proficient in Various Project Management Methodologies Including Prince 2, AgiNegotiationProblem SolvingOffshore Outsourcing• Accomplished and Highly Influential Negotiator with a Can Do Attitude• Business Process Model Notation (Bpmn)Performance ManagementItilChange Management• Proven Track Record in Business and Systems AnalysisLean Six SigmaRequirements GatheringBusiness Transformation• Conversant with Enterprise Architecture (Ea) Software Producing Bpmn Level 1 &Prince 2• Highly Self-Motivated with a Passion to Take on New ChallengesMigration ProjectsProject Planning• Proficient User of Microsoft Projects, Visio, Powerpoint, Word & ExcelStakeholder ManagementTeam LeadershipCoachingTransformational Outsourcing• Established a Strong Reputation for Delivering Integration of Acquisitions, FoBusiness AnalysisBusiness Process ImprovementProject Management• Promotes a Positive Working Environment in Which Both Individuals and Teams CaSystem Migration

ABOUT PAUL DOCKREE

Enterprise Customer Success Manager with a cross functional background working in Financial Services for SAAS companies. Responsible for a portfolio of enterprise customers serving as a central point of contact for customers during the entire lifecycle of their usage of OneSpan’s cloud based SAAS solutions across EMEA. A passionate leader driving strong adoption and utilisation across his customer base, working closely with support, product development and the sales team to ensure success for the customer.

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