Paul Curwen
Senior Servicenow Architect @IBM
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WORK HISTORY
Senior Servicenow Architect @IBM
SKILLS
ABOUT PAUL CURWEN
I am an ICT professional specialising in ServiceNow with experience and a proven track record of achievement in project delivery, team leadership, IT service management, ServiceNow administration, architecture and development, continuous service improvement, business process analysis, delivery of effective communication strategies and have been instrumental in the introduction of new technologies, and practices.Currently: Working on a number of ServiceNow projects at light-speed.Everything ServiceNowCertified ServiceNow Technical Architect (CTA)Certified ServiceNow Administrator(CSA)ServiceNow ITSM Certified Implementation Specialist(CIS ITSM)ServiceNow HRSD Certified Implementation Specialist(CIS HRSD)Certified ServiceNow Application Developer(CAD)More Micro Certifications than I can list 150 All Time Worldwide ServiceNow Community ServiceNow Implementation SpecialistServiceNow - Administration & DevelopmentSCRUM ServiceNow BootcampServiceNow Service Portal ServiceNow ArchitectureServiceNow TrainingServiceNow Standards and Quality ControlServiceNow HR Service DeliveryServiceNow Strategic Portfolio Management(SPM)Knowledge Management:Knowledge Centered Learning (KCS) v6 Practices CertifiedIT Service Management:ITIL V4 FoundationITIL V3 Expert (Lilac Badge)ITIL V2 Service Manager (Red Badge)ITIL V2 Change Management - Practitioner -(Blue Badge) ITIL V2 Foundation (Green Badge)ISO/IEC CertificationQuality Management:ISO 9001 Certification Internal Audit (ISO 9001 & ITSM processes for ISO/IEC 27001Experience of the full life-cycle of these standards from setting the Business Case, Raising Awareness, Mentoring, Process Audit/Improvement all the way to Successful Certification and Surveillance Audits.
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