Paula Fitzer

Senior Global Account Manager @MODE Global

Boston, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2020 — Present

Senior Global Account Manager @MODE Global

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Acton, MA, US

Manage $6.7M in existing global accounts.• Work closely with freight forwarders to negotiate rates for drayage, over the road and rail services.• Develop strong relationships with international customers to fully understand their needs as well as build customer loyalty, referrals and renewals.• Act as Supply Chain Manager ensuring our clients had products to run operations precisely

EDUCATION

2014 — 2016

Cambridge College

Master of Business Administration (M.B.A.)

2007 — 2011

Universidad del Valle (CO)

Bachelor’s Degree, Professional in Foreign Trade and International Business

SKILLS

Social Media MarketingSalesforce.comMarketing Event PlanningStrategic PlanningEnglishBusiness DevelopmentMicrosoft OfficeCustomer Service ManagementPublic RelationsBusiness StrategySpanishTeam LeadershipInbound MarketingLeadershipSap CrmGoogle DriveRecruitingJiraPublic SpeakingManagementProject ManagementSocial MediaStrategyData AnalysisHuman ResourceResearchMarket ResearchSupply ChainEvent ManagementCustomer ServiceConflict ResolutionMarketing CommunicationsTeamworkTeam ManagementAnalysis

ABOUT PAULA FITZER

Paula Fitzer is a seasoned key Senior Global Account Manager with several years experience in sales, supply chain and digital marketing. She is passionate about building strong relationships with clients worldwide, and has spent the last couple of years growing Mode’s profit margin thanks to her appetite for learning and ability to think outside the box. As a highly organized, solutions-oriented and multilingual professional, she is able to manage multiple tasks and diverse groups with efficiency and accuracy.She has an impressive work history developing strong relations with clients, attracting referrals and repeating business. Highly motivated and effective communicator who is able to work both independently and as part of a team to accomplish company objectives. Reach out to her on LinkedIn or by email at p••••••••@gmail.com

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