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Patrycja Dobrzeniecka
Senior Business Project Manager @Credit Agricole Bank Polska S.A.
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WORK HISTORY
Senior Business Project Manager @Credit Agricole Bank Polska S.A.
Transformation Team | Strategy & Change Management Department ||Supporting transformation and organizational improvement initiatives across the Bank, working with senior leadership and business teams to simplify processes, improve collaboration and support organizational change.• leading Agile transformation initiatives, including transformation of digital banking teams into Agile tribes connecting business and IT functions• analyzing processes and ways of working across retail, customer experience and mortgage areas, including stakeholder interviews, AS IS analysis and workload/FTE simulations• preparing recommendations and executive presentations for senior management to support decisions related to processes, customer experience and team organization• supporting regulatory and operational initiatives related to KYC and DORA, including process ownership and implementation monitoring
EDUCATION
Wroclaw University of Economics and Business
Magister inżynier (Mgr inż.), Zarządzanie i inżnieria produkcji
ABOUT PATRYCJA DOBRZENIECKA
I’m interested in how organizations really work beneath the surface — through decisions, processes, communication and operational structure.My experience spans banking, leasing, FMCG, legal services and manufacturing, where I’ve worked on transformation initiatives, process optimization and organizational effectiveness in both local and international environments.I’ve worked across cross-functional teams, Agile environments and innovation projects, helping organizations simplify complexity, improve collaboration and make operations work more effectively.What I often observe is that growing companies struggle not because of lack of ambition, but because complexity grows faster than the organization itself. This leads to unclear responsibilities, slower decisions and operational bottlenecks.I enjoy identifying these patterns and improving how work, responsibilities and decisions flow across organizations. My approach combines systems thinking, operational perspective and practical business understanding.Beyond my corporate experience, I’m also passionate about creativity, leadership and social impact initiatives, including volunteering activities focused on tree planting and community engagement.Areas of interest:• Organizational Effectiveness• Business Transformation• Process & Operational Improvement• Decision-making & Collaboration• Systems Thinking
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