Patrick Ubuane

IT Project Manager Business Analyst @Asurion

Northampton, GB
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WORK HISTORY

Sep 2024 — Present

IT Project Manager Business Analyst @Asurion

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EDUCATION

2010 — 2011

London South East Colleges

Foundation Diploma, Management Information System

2019 — 2019

International Business Management Institute (IBMI)

Diploma, Business Management

2011 — 2014

University of East London

Bachelor of Science - BS, Business Information System

N/A

Y Combinator

Startup School

2012 — 2012

BCS, The Chartered Institute for IT

Certificate , European Computer Driving Licence

2007 — 2009

University of Benin

Diploma, Computer Engineering

N/A

University of Kent

Master's degree, Business Analytics

2019 — 2019

International Business Management Institute (IBMI)

Diploma , Project Management

ABOUT PATRICK UBUANE

I’m a Business Analyst with 10+ years’ experience across financial services and software environments, supporting digital platforms, process improvement, and automation initiatives at Asurion, Morgan Stanley, and Stripe.I work at the intersection of business operations and technology — analysing workflows, improving systems, and supporting platform enhancements that reduce manual effort and improve operational efficiency. Recent highlights include supporting reconciliation automation that cut manual exceptions by 15%(saving 8–10 hours weekly) and driving platform improvements informed by operational data that reduced customer enquiries by 45%.The problems I enjoy most are operational and systems-driven: manual processes, inefficient workflows, disconnected tools, and repetitive work that can be redesigned or automated.I’m now deliberately expanding into automation and AI-enabled digital operations. I’m currently building an AI-powered request automation system using Make.com, Airtable, and AI APIs to categorise incoming requests, route them intelligently, and create an operational dashboard — focused on practical implementation, not theory.Core focus areas:• Process and systems improvement• Automation and digital operations• AI applied to real business workflows• Internal tools and operational efficiencyI’m open to Business Analyst, Operations Analyst, Product Operations, Business Systems, and junior automation-focused roles where I can contribute immediately while continuing to grow in automation and digital transformation.Feel free to connect if you’re working on similar problems or hiring for these types of roles.

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Patrick Ubuane — IT Project Manager Business Analyst at Asurion in Northampton, GB | Unifers