Patrick McCann

Operations Manager @CEVA Logistics

Manchester, GB

Deliver direction and leadership to ensure operational efficiency and effectiveness across a multi-user site, with control of P&L. Spearhead and motivate a team to achieve KPIs and exceed client expectations by embedding a culture of employee engagement.• Maximise EBITDA through temp/perm resource planning and weekly cost reviews.• Strengthen operations using a bottom-up process to implement Kaizen and LEAN tools.• Upskill the workforce as creator of a depot-wide career and training programmes.• Direct all front-line operating teams to engage with customers and encourage retention.• Introduce procedures, protocols, policies and briefings for health & safety compliance.• Successful in onboarding two new clients through strategic negotiations and services.• Implemented a new series of productivity measurement tools to sustain excellence.• Adopt a lifecycle project management approach to restructure operations and services.