Patrick H.
Manager of Operational Customer Centre @Yorkshire Water
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WORK HISTORY
Manager of Operational Customer Centre @Yorkshire Water
Bradford, GB
ABOUT PATRICK H.
I’m a creative people leader - who is motivated by seeing teams thrive and perform brilliantly - whilst delivering brilliant customer service.My purpose is to get the best out of people - to connect them to their strategic goals - through coaching, encouragement amd mentoring.I believe successful change comes through clear direction and bottom up change delivery, delivered by massively motivated people using the principles of Lean, Scrum - as well as constantly seeking new ways and methods to improve. If all of the above is happening - I’m very happy! And customers will be too.
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