Patricia Oblak
Revenue Operations Analyst @Euna Solutions
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WORK HISTORY
Revenue Operations Analyst @Euna Solutions
EDUCATION
University of Guelph
Honours Bachelor of Business Administration - BBA, Finance, General
Humber College
Advanced Diploma in Business Administration, Finance, General
ABOUT PATRICIA OBLAK
Customer Experience Operations specialist with 6+ years of experience sitting at the intersection of customer success and operational excellence — turning complexity into scalable, measurable outcomes across GTM organizations, from the frontline to the back office. Operational builder with hands-on experience across the full CX Ops tech stack including Totango (Certified Administrator), Salesforce, HubSpot, Gong, translating business needs into scalable processes and system configurations that stick Proven enablement leader who has trained and enabled 30+ CSMs, operationalized 1:many customer communication programs, and delivered automation saving 2+ hours per rep daily across the team Commercial operator with a track record of protecting $10M+ in ARR while simultaneously identifying upsell, cross-sell, and expansion opportunities, bridging the gap between CS execution and revenue growth Collaborative cross-functional partner known for going above and beyond to act as a one-stop resource across CS, Sales, Marketing, and Finance, bringing operational clarity to complex, fast-moving organizationsAlways open to connecting with others building high-performing revenue and operations teams!
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