Rupesh Patil
Senior Manager Customer Success @E2open
Signup · Get unlimited contacts
WORK HISTORY
Senior Manager Customer Success @E2open
EDUCATION
Welingkar Institute of Management
Master of Business Administration (MBA), Marketing
St. Xavier's High School, Bhandup
Secondary School Certificate
K. J, Somaiya College of Science & Arts
HSC, Science
Smith School of Business at Queen's University
Master's degree, Management Analytics
University of Mumbai
Bachelor of Engineering (BE), Computer Engineering
SKILLS
ABOUT RUPESH PATIL
I’m a Senior Customer Success leader with 10+ years of experience driving retention, adoption, and expansion for global SaaS organizations across AI, logistics tech, fintech, and enterprise platforms.My background blends Customer Success, Analytics, Marketing, and Operations; enabling me to advise customers strategically while understanding product, data, and business impact at a deep level.I specialize in:Managing large, complex customer portfolios (SMB → Enterprise)Driving adoption through data-backed playbooksLeading renewals, expansions, and QBRs with C-suite stakeholdersReducing churn through proactive, value-led engagementTranslating business needs into product insights that accelerate roadmap impactWorking cross-functionally with Product, Engineering, Support, and SalesI’ve worked in high-growth SaaS environments including Easyship, E2Open, and TD consistently delivering measurable outcomes in retention, customer satisfaction, and revenue expansion.What motivates me: Turning customers into long-term advocates Solving business problems with analytics + empathy Building scalable CS processes Representing the “voice of the customer” across the organization
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.