Papi Valmond
Senior Program Manager @Amazon
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WORK HISTORY
Senior Program Manager @Amazon
Munich, DE
Lead global cross-functional programs across Operations, Product, and Tech.Redesigned Trust governance model for onboarding new products improving detection and operational effectiveness.Initiated GenAI-powered automation reducing review cycle times from days to minutes.Built KPI frameworks and executive reporting mechanisms.Brand protection Reputation Trust and Safety AI Automation Partnerships
EDUCATION
University of Miami Herbert Business School
BBA, International Finance and Marketing
University of Oxford
Diploma, Saïd Business School: Executive Diploma in Global Business Strategy
University of Wisconsin-Madison
MBA, Corporate Finance and Investment Banking
SKILLS
ABOUT PAPI VALMOND
I am a global Strategy & Operations leader with 20+ years of experience driving large-scale transformation, go-to-market execution, operating model design, and AI-enabled operational improvement across technology and financial services.I specialize in turning ambiguity into structured strategy, scalable processes, and measurable performance outcomes.Throughout my career, I have partnered with executive stakeholders across Product, Sales, Engineering, Risk, and Finance to:• Build and operationalize go-to-market strategies• Develop annual business plans and OKR frameworks• Lead global program portfolios tied to revenue and growth• Design operating models and governance mechanisms• Implement KPI-driven performance management systems• Mitigate operational risk in complex, regulated environments• Embed AI, automation, and GenAI into scalable workflowsMost recently at Amazon, I lead cross-functional programs spanning operations and product/tech teams, redesigning global launch processes and implementing GenAI-enabled automation to improve quality, speed, and risk detection.Previously, I have:Led global operating portfolios across 40 countries ($120B+ portfolio responsibility)Owned multi-initiative transformation roadmaps including AI/ML programsDelivered cost optimization initiatives exceeding $1M+ within 6 monthsBuilt CRM/Salesforce transformations to improve GTM execution and pipeline transparencyStructured governance frameworks across US and EU regulated environmentsI am known for executive presence, structured thinking, calm decision-making in fast-moving environments, and the ability to align diverse stakeholders around clear priorities.CORE EXPERTISE Go-To-Market (GTM) StrategyStrategy & OperationsRevenue Operations (RevOps)Business Planning & OKRsProgram & Portfolio ManagementOperating Model DesignCross-Functional LeadershipExecutive Stakeholder ManagementKPI Development & Performance AnalyticsAI & Generative AI EnablementAutomation & Process OptimizationDigital TransformationRisk & Compliance OperationsGlobal Multi-Region ExecutionChange ManagementCRM & Salesforce Transformation
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