Pansy Bach
Head of Design for Ai @Ibm Ix
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WORK HISTORY
Head of Design for Ai @Ibm Ix
Toronto and Hamilton, ON, CA
Driving human-centered AI adoption by embedding design excellence into IBM’s consulting engagements, enabling clients to realize measurable value from AI investments through intuitive, inclusive, and scalable experiences.This role leads IBM Consulting’s strategic design efforts to accelerate enterprise adoption of AI-powered solutions across industries. This role bridges human-centered design with emerging technologies, ensuring that AI solutions are not only technically sound but also intuitive, inclusive, and impactful for end users.They are responsible for championing the integration of Service Design, Enterprise Design Thinking, and User Experience Design into AI transformation programs, guiding clients through the complexities of change management, user adoption, and experience orchestration.
EDUCATION
Cawthra Park Secondary School
High School
York University
Bachelor of Design Honours Degree
Bauhaus-Universität Weimar
Bachelor’s Degree
SKILLS
ABOUT PANSY BACH
A leader in the Experience Strategy and Service Design fields with a demonstrated history of working in the healthcare, pharmaceutical, public sector, financial services, and engineering education industries. Graduated with honours, from the recognized York Sheridan Bachelor of Design program. Specialized design experience includes experience strategy, workshop and service design, executive presentation and pitch design.
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