Marcus Pannwitz
Senior Program Manager Head of Business Operations, Partner Ecosystem & Channels @TeamViewer
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WORK HISTORY
Senior Program Manager Head of Business Operations, Partner Ecosystem & Channels @TeamViewer
Berlin, DE
Drive strategy, operations, and performance governance for the Global Partner Ecosystem & Channels organization, supporting execution and leadership decision-making across a 41-person partner and channel team.• Oversee commercial performance and financial governance, including management of a €3.7M non-FTE operating budget and reporting transparency across partner-driven revenue streams.• Establish and operate the business framework for the partner ecosystem, including integration governance, commercial models, monetization structures, and scalable partner processes.• Lead operational execution for the EVP, delivering executive reporting, strategic planning support, and cross-functional alignment across Sales, Finance, Product, and Operations.
EDUCATION
Simon Fraser University
Master of Business Administration, Management of Technology (MOT MBA)
British Columbia Institute of Technology
Bachelor of Technology (B.Tech.), Technology Management
Nürtingen-Geislingen University (HfWU)
Diploma, International Business Administration
Staatliche Berufsschule München-Land München
Diploma, Construction Technology & Design Engineering
SKILLS
ABOUT MARCUS PANNWITZ
Experienced business operations and program leader in the software industry with a focus on partner ecosystems, commercial governance, and operational execution.Marcus operates at the intersection of strategy, operations, and financial performance, supporting the leadership of the Global Partner Ecosystem & Channels organization and contributing to the operational management and performance governance of a 41-person international team.The organization drives a diversified partner model that includes €26M+ in annual partner ecosystem billings across OEM, enterprise integrations, and strategic partnerships, as well as €36M in ARR generated through global channel partnerships.Marcus focuses on building the operational backbone that enables partner-driven growth, including financial transparency, reporting infrastructure, commercial frameworks, and integration governance. His work ensures that partner programs scale efficiently while maintaining clear performance visibility and governance.Known for a structured and pragmatic approach, he collaborates closely with executive leadership and cross-functional teams across Sales, Finance, Product, and Operations to translate strategy into scalable operational execution and sustainable partner growth.
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