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Pamela Franco
Vice President Customer Experience @Banamex
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WORK HISTORY
Vice President Customer Experience @Banamex
Mexico City, MX
EDUCATION
Universidad Westhill
High school
Instituto Michelangelo, Florencia
Italian Course, Italian Language
Tecnológico de Monterrey
Bachelor’s Degree, Communication
Universidad La Salle, A.C.
Master's degree, Dirección Estratégica de Comunicación
University of Michigan
course, Business Administration and Management, General
ABOUT PAMELA FRANCO
Customer Experience leader. I have had the opportunity to work for international companies in the financial and Oil and Gas sector, adding value to the business managing cross-functional teams, project management and creative problem solving vision. I have acquired experience in strategic project planning, voice of the customer, design thinking and customer journeys.
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