Paige-Ruby Dorman

Senior Account Manager @Patsnap

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2020 — Present

Senior Account Manager @Patsnap

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CA

PatSnap has brought together the world\'s most comprehensive R&D dataset in one easy to use platform to help innovation leaders analyse tech trends, assess new opportunities, conduct competitor intelligence and maximise return on IP assets. By combining millions of data points from patents, licensing, litigation and company information with non-patent literature, PatSnap provides the world\'s most innovative organisations with a new intuitive source of information to accelerate their R&D.I manage client accounts across the North American market. Day-to-day, this involves ensuring the client is getting maximum value from working with PatSnap by driving adoption, defining and executing against clear success criteria and building a trusted partnership with their business. I will ensure the right teams have access to right parts of the PatSnap platform and that we are aligned to their business strategy.

EDUCATION

2011 — 2014

University of Portsmouth

Bachelor of Arts (B.A.), English Literature (British and Commonwealth)

SKILLS

TeamworkTrainingTeam ManagementEnglish LiteratureTime ManagementCreativityStrategic ThinkingIntellectual Property InfringementClient ServicesHigh Level of InitiativeProduct DevelopmentCreative WritingIT SkillsResearchCommunicationHighly VersatileTeam LeadershipProfessional Phone SkillsCustomer SuccessWritten & Oral Presentation SkillsWebexPatentsCustomer ServiceMicrosoft OfficeSalesActive Team PlayerCommentaryWritingTeam OrganisationReliableCustomer Relationship Management (Crm)Project ManagementSocial MediaIntellectual PropertyLeadershipManagementBuilding RelationshipsCash Handling Experience

ABOUT PAIGE-RUBY DORMAN

Experienced Senior Customer Success Manager with a demonstrated history of working in the computer software industry. Skilled in Sales, WebEx, Communication, Customer Relationship Management (CRM), and Relationship Building. Strong sales professional with a Bachelor of Arts (B.A.) focused in English Literature (British and Commonwealth) from University of Portsmouth.

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Paige-Ruby Dorman — Senior Account Manager at Patsnap in Toronto, ON, CA | Unifers