Randeep Singh

Senior Account Manager @Patsnap

Bristol, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2019 — Present

Senior Account Manager @Patsnap

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2019: Q1: 101% of target achievedQ2: 135% of target achievedQ3: 123% of target achieved Q4: of target achieved 2020:Q1: 105% of target achieved Q2: 138% of target achieved Q3: 132% of target achievedQ4: 130% of target achieved 2021:Q1: 118% of target achievedQ2: 133% of target achieved Q3: 124% of target achieved Q4: 101% of target achieved 2022:Q1: 113% of target achieved Q2: 96% of target achievedQ3: 94% of target achieved Q4: 132% of target achieved2023Q1: 131% of target achieved Q2: 134% of target achieved Q3: 118% of target achieved Q4: 118% of target achieved - Quarterly business reviews with key stakeholders (heads of R&D and IP)- Identify growth opportunities (Cross Sell/Up Sell) within the existing account packs- Using Gainsight, Pendo and Salesforce to identify risk within account packs- Building relationships and strategic plans to ensure customers achieve their success metrics and get value from our solution.

EDUCATION

2004 — 2006

City of Bristol College

BTEC Higher National Diploma, Business Management

2006 — 2010

University of the West of England

Joint Honours , Information Systems & Marketing

SKILLS

Time ManagementMarket ResearchAccount ManagementBusiness DevelopmentLogistics ManagementBusiness Relationship ManagementMicrosoft ExcelCustomer Relationship Management (Crm)

ABOUT RANDEEP SINGH

Experienced people manager with a track record of delivering against sales and retention targets. I\'m a people person and I enjoy solving problems - whether using software, spreadsheets, or conversations. I lead a talented team of Customer Success Managers at a high growth tech startup in the intellectual property management space.

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