Padma Nair
Client Support Specialist @Graebel Companies, Inc.
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WORK HISTORY
Client Support Specialist @Graebel Companies, Inc.
Bengaluru, IN
EDUCATION
Oxford College of hotel Management
Bachelor of Hotel Management, Hospitality Administration/Management
Indian Institute of Management, Kozhikode
Supply chain operations
SKILLS
ABOUT PADMA NAIR
Polished, professional customer service trainer.Over 8 years of experience providing customer service training(on the job and off the job) in hospitality sector and finance organizations for various levels.An unwavering commitment to customer service,training and all relevant tasks related to Human Resource with the ability to build productive relationships, resolve complex issues and win customer loyalty.Strategic-relationship/partnership-building skills - listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.# Excellent verbal & written communication skills along with an ability to multi task.#Proficient in handling the customers from the diverse cultures and backgrounds, and at the same time making them comfortable in the space.# Recognized for achieving and maintaining the operational excellence in the assigned area. Excellent interpersonal skills and politeness to handle the complaints of the customers tactfully and also employee issues.
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