Peter van Diggelen
Senior Consultant @Isaac Operations
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2025 — Present
Senior Consultant @Isaac Operations
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Toronto, ON, CA
EDUCATION
2018 — 2023
Queen's University
Bachelor of Applied Science - BASc
SKILLS
VerintTraffic Management SystemsB2bStrategyBusiness Process ImprovementTrainingOutsourcingCall CenterHR ConsultingPrince2Operations ManagementIctAvayaGenesysCall CentersTraffic ManagementCustomer ExperienceProject PlanningOrganizational DevelopmentBudgetsSocial MediaRecruitingContact CentersManagement ConsultingCoachingNew Business DevelopmentCrmPerformance ManagementTeam ManagementPersonal DevelopmentProcess ImprovementEnglishDutchCall Center DevelopmentInterim ManagementConsultingAccount ManagementChange ManagementHuman ResourcesWfm
ABOUT PETER VAN DIGGELEN
I’m a Senior Consultant at Isaac Operations, where I help businesses unlock performance by diving deep into their operations and making real, measurable improvements. With a background in engineering thinking and a love for tough problems, I thrive in environments where there’s complexity to untangle and impact to be made.
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