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Oswaldo Cruz
Operations Director @Covia
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WORK HISTORY
Operations Director @Covia
Monterrey, MX
Oversee operations across nine plants, leading 8 managers including Operations, Quality, Continuous Improvement, Reliability, and Business Intelligence aligning strategies with corporate objectives- Develop strategies to align operations with business goals, enhancing productivity, driving growth, and advancing digital transformation- Implement and optimize the operational management system, ensuring continuous KPI monitoring and improvement to drive productivity- Foster a culture of continuous improvement and operational excellence (OPEX), applying Lean Manufacturing and Six Sigma- Manage P&L, budgets, and operational costs, optimizing resources and ensuring profitability compliance.Achievements- Increased Overall Equipment Effectiveness (OEE) by 25% through problem analysis, execution, and follow-up, enhancing performance and reliability- Reduced customer complaints by 40% by implementing audits, corrective actions, and proactive communication to ensure satisfaction- Boosted productivity by 15% by implementing robust project tracking systems, streamlining processes, and improving execution- Deployed real-time reports via Power BI, improving data access by 40% and enabling more efficient decision-making.
EDUCATION
Universidad Autónoma de Nuevo León
BS
Universidad Autónoma de Nuevo León
Master of Business Administration (MBA)
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
Diploma
El Instituto Panamericano de Alta Dirección de Empresa (IPADE) / IPADE
Diploma
ABOUT OSWALDO CRUZ
Mechanical Engineer with an MBA & C1 English, 15+ yrs of exec experience in ops mgmt across global firms in manufacturing, metal-mechanics, plastics, electrical, ceramics, industrial equipment & mining. Expert in Turnaround & Restructuring, Process Optimization & Cost Reduction, leveraging data-driven strategies to boost efficiency, quality & profitability. Hands-on, results-driven leader focused on sustainable growth, continuous improvement & operational transformation in competitive markets
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