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Osmundo Baybayon
Business Analyst @GDI Integrated Facility Services
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WORK HISTORY
Business Analyst @GDI Integrated Facility Services
Elicited, analyzed, and documented business requirements, introduced standardized BRDs, and translated operational needs into actionable solutions supporting enterprise projects and governance.
EDUCATION
AMA University
Bachelors Degree, Computer Science
ABOUT OSMUNDO BAYBAYON
IT professional with experience across aviation, manufacturing, and enterprise service organizations, supporting highly regulated and mission‑critical environments.Experienced in IT business partnership, business analysis, product ownership, SharePoint Online tenant governance, application support, and IT service management, translating business requirements into scalable and well‑governed technology solutions.Hands‑on delivery of enterprise initiatives including platform migrations, automation, intake and backlog governance, reporting, and digital workplace solutions supporting 24×7 operations.TOGAF and ITIL certified, recognized for strong stakeholder collaboration, practical governance, and reliable execution that delivers measurable business outcomes.
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