Oriana Lukas
Methodology Intern @Ellucian
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WORK HISTORY
Methodology Intern @Ellucian
US
Redesigned internal Confluence space to align with COO (services and delivery) strategy and improve usability for hundreds of Ellucian employees supporting Navigate-to-SaaS (N2S) initiatives-Conducted user interviews to uncover pain points and guide solution development through user-centered research-Led six 2-week Agile sprints, using Jira to manage content updates and deliver milestones efficiently, ensuring alignment with project goals and user needs-Designed an intuitive role-based navigation system to help users easily navigate over 600 pages of documentation, leveraging user research, a custom tagging framework, and automated Figma components to streamline access and enhance usability.
ABOUT ORIANA LUKAS
I’ve always expressed myself through artistic mediums, beginning with intensive dance…
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