Onur Zambak

Quality Manager @Dinex Emission Inc

Dublin, GA, US

Direct reporting to GM and responsible for all quality assurance and control functions,• Redesigning the quality team, hiring and updating the organization, managing the QA staff of 10 employees. Tracking and reporting quality metrics (PPM, COPQ, AEM, OEM claims, warranty claims, internal yield) for the department in a clear and concise manner to senior management in Denmark to use for performance reviews, • Management representative for the ISO 9001 and IATF 16949 quality system audits. Scheduling and conducting internal quality system audits compliant with IATF 16949, • Collaborates effectively with others to analyze, address, and resolve quality issues. Work with customers, employees, contractors, and outsourcing firms to develop product requirements. Improve the quality system to significantly reduce customer PPMs. Leading PPM reduction projects,• Manage and update APQP/PPAP documents for automotive industry customers during projects. Managed the calibrations of gages, developed control plans,• Managing and conducting customer quality audits for strategic global customers. Strong customer relation skills using for processing customer complaints, product development and audits,• Collaboration and teamwork with Dinex India, China, Latvia, Turkey locations,• Managing all the processes of the laboratory to be newly established in the factory. Recruitment of lab chemists and technicians. Managing the purchasing and establishment of lab devices.