Omkar Potdar
24 7 Network Analyst @OneAdvanced
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WORK HISTORY
24 7 Network Analyst @OneAdvanced
York, GB
Ensure 99.9% network uptime by monitoring and troubleshooting 50+ incidents weekly. • Resolve critical IT issues by providing first and second-line support, reducing incident resolution time by 35%. • Enhance network security by mitigating 40% of vulnerabilities, ensuring compliance with IT policies. • Optimize network performance, improving data transmission speeds by 20%. • Manage ITSM workflows in ServiceNow & Salesforce, tracking incidents, managing escalations, and ensuring SLA compliance. • Collaborate with vendors and cross-functional teams to resolve service disruptions and drive infrastructure improvements.
EDUCATION
Pimpri Chinchwad Education Trust'S. Pimpri Chinchwad College Of Engineering
Bachelor of Engineering, Electrical, Electronics and Communications Engineering
University of York
Masters in engineering management , Engineer management
ABOUT OMKAR POTDAR
AboutI’m an IT professional who thrives in fast-paced, high-impact environments, ensuring seamless network operations and IT service continuity. As a 24x7 Network Analyst at OneAdvanced, UK, I manage critical incidents, optimize service availability, and collaborate across teams to keep enterprise systems running smoothly.With a Master’s in Engineering Management from the University of York, I bridge the gap between technology and business objectives. My experience as a Software Engineer at KPIT Technologies honed my skills in embedded systems, Agile development, and functional testing, adding depth to my problem-solving approach.I’m passionate about cross-functional collaboration, IT optimization, and process automation. Always eager to drive efficiency and innovation, I’m open to opportunities in IT Operations, NOC, IT Support, and Technical Coordination. Let’s connect!
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