Olu Segun
Senior Product Manager @RGP
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WORK HISTORY
Senior Product Manager @RGP
Dynamic and results-driven Senior Product Manager with over 10 years of experience spanning product lifecycle management, business analysis, and quality assurance. Proven expertise in delivering exceptional customer service, managing third-party risks, and leading digital and access control solutions. Adept at vendor management, stakeholder collaboration, and streamlining operations to achieve business objectives and project goals. Skilled in translating complex business needs into actionable strategies while maintaining a customer-first approach.Oversee the development and implementation of quality assurance frameworks to ensure product reliability and compliance.Manage vendor contracts, negotiate terms, and ensure adherence to service-level agreements (SLAs).Lead end-to-end product management for, delivering innovative solutions in digital access control and security systems.Define product vision, roadmap, and strategies aligns with organizational goals and market trends.Collaborate with stakeholders, including vendors and engineering teams, to ensure timely delivery of high-quality products.Conduct market research and competitive analysis to identify opportunities and trends for growth and innovationImplement metrics to track and improve customer experience and operational efficiency
EDUCATION
Western Governors University
Master of Business Administration - MBA
Lagos State University
Bachelor's degree
ABOUT OLU SEGUN
MBA/B.Sc/CSPO/CSM/Business Analyst/QA
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