Olivia Townsend
Design Intern @Ibm Canada Software Lab - Toronto
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WORK HISTORY
Design Intern @Ibm Canada Software Lab - Toronto
Markham, ON, CA
Working on user research and product design efforts across Z Software products, translating complex technical domains into usable, user‑centered experiences.
EDUCATION
University of Toronto
Masters of Information
University of Toronto
Honours Bachelor of Science (HBSc)
Designlab
UX & User Research Course
Ryerson University
Bachelor of Arts - BA
SKILLS
ABOUT OLIVIA TOWNSEND
Welcome! I am a Product (UX/UI) Designer with 2+ years of experience across UX/UI design, user research, and brand strategy. I am currently a Design co-op at IBM Canada and a Masters student at UofT specializing in User Experience Design. I also earned an Honours BSc in Cognitive Science with minors in Computer Science and Mathematics. I have a strong understanding of human behavior, which helps with user research, as well as the technical skills to analyze data and assess the feasibility of designs.I\'m driven to create products that make lives easier and more meaningful.My skills: • Research: Market Research, User Interviews, User Surveys, Data Analysis, Usability Testing, Strategy• Design: Heuristic Evaluations, Wireframes, Prototyping, User Flows, Mobile/Desktop Design, Visual Design, Design Thinking, UI Design, Branding• Tools: Figma, Adobe Creative Suite, Maze, UserZoom• Programming: HTML, CSS, JavaScriptInterested in working together or just chatting? Feel free to reach out.
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