Oliver Aponte

WORK HISTORY

EDUCATION

SKILLS

ABOUT OLIVER APONTE

With over 15 years of experience in technology and enterprise account management, I have built a strong track record in process optimization and value generation for global organizations. My experience spans from project portfolio management to strategic account management in the SaaS sector.In my current role as Account Manager and Team Lead at Sciforma, I have implemented key processes that have transformed contract renewal management and billing, bringing late renewals to zero and significantly optimizing operational processes. My focus on strategic problem-solving has allowed me to save critical accounts through detailed analysis and effective team coordination.During my tenure at NXP as Release Project Manager, I successfully led the migration of over users to a new program management system, modernizing the company\'s technological infrastructure. I implemented structured methodologies for requirements management that significantly accelerated the software improvement cycle.My previous experience in technical and management roles at Freescale Semiconductor and HP has provided me with a deep understanding of the intersection between technology and business, enabling me to deliver solutions that directly impact operational efficiency and customer success.Certified as a PMP and holding an MBA from Thunderbird School of Global Management, I combine solid project management training with a strategic business vision. My approach as a customer success manager focuses on building strong stakeholder relationships, optimizing processes, and delivering measurable results that drive growth and innovation.Connect with me to exchange insights related to technology project management and business process optimization.