Maud Sztern
Customer Success Manager @SafetyCulture
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WORK HISTORY
Customer Success Manager @SafetyCulture
Austin, TX, US
Responsible for- managing a portfolio of customers- proactively driving deep product activation, engagement, adoption and retention - collaborating with the Sales Team to identify areas of opportunity and ensure seamless renewals - understanding my customers\' current and future business goals and challenges - becoming a trusted advisor to key stakeholders to enable the best customer experience possible- advising customers on Product best practices- being the voice of the customers, sharing their Product feedback internally
EDUCATION
Sciences Po Toulouse
Master, Communication
Universidad Carlos III de Madrid
One semester as Erasmus student, Sociology, History of Law, Economic History
SKILLS
ABOUT MAUD SZTERN
Enterprise Customer Success Manager
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