Oliver MacDonald
Director Program Management @Expedia Group
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WORK HISTORY
Director Program Management @Expedia Group
Program Director for AI Servicing and Change Management Specialist.3x Salesforce Certified. Agentblazer Legend. Triple Star Ranger.
EDUCATION
The University of Salford
Doctor of Philosophy (Ph.D.), Glaciology and Climatic Change
University of Oxford
Bachelor of Arts (BA), Geography
SKILLS
ABOUT OLIVER MACDONALD
Experienced Director of Customer Operations with a demonstrated history of working in the loyalty, telecoms and travel industries. Skilled in Analytics, Customer Acquisition and Retention, Customer Relationship Management (CRM), and Contact Centers. Educated to Ph.D. level (Glaciology and Climatic Change), and a Director of the Alpine Glacier Project.
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