Olena Elena Vorobyova Vorobiova
Customer Assistant @Marks and Spencer
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WORK HISTORY
Customer Assistant @Marks and Spencer
Deliver high-quality customer service by assisting shoppers with product inquiries and providing tailored recommendations- Maintain consistently well-presented, fully stocked displays to optimise product availability and support sales targets- Manage fast-paced daily store operations, adapting quickly to changing priorities and addressing customer needs in a dynamic retail environment- Collaborate with colleagues in the Foods and Operations departments to ensure efficient workflow and a seamless shopping experience across multiple store areas- Demonstrate strong problem-solving skills and adaptability, ensuring customer satisfaction in a variety of situations.
EDUCATION
Zaporizhzhya National University
Bachelor of Applied Science (BASc) Degree with honours, Immunology , Biochemistry
National University of Kyiv-Mohyla Academy
Master of Science (MSc), Biology
ABOUT OLENA ELENA VOROBYOVA VOROBIOVA
I am a highly motivated and results-oriented professional with 15+ years of experience in project coordination, event organization, hospitality management, scientific research, and startup development. I have a proven ability to collaborate effectively in teams, identify new business opportunities, build strong partnerships, and contribute to successful project outcomes. I am detail-oriented and committed to excellence in all endeavors.Willing to relocate.Fluent English, native Ukrainian and Russian
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