Olatunji Olawuni
Technical Support Engineer, Snr Staff @Black Duck
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WORK HISTORY
Technical Support Engineer, Snr Staff @Black Duck
Calgary, AB, CA
EDUCATION
University of Lagos
Master’s Degree, Information Technology
Yaba College of Technology Secondary School
WASSC, SSCE
University of Lagos
Bachelor’s Degree, Computer Engineering
SKILLS
ABOUT OLATUNJI OLAWUNI
As a Technical Support Engineer at Black Duck, I provide enterprise-level IT support and solutions for customers in various industry sectors, including construction, aviation, education, health, and hospitality. With over 8 years of experience in IT administration, support, and integration, I have a strong background in networking, security, systems administration, and cloud solutions.I am passionate about delivering exceptional customer service, user training, and systems troubleshooting, as well as contributing to the continuous improvement and optimization of IT infrastructure and processes. Some of my key competencies include Network Administration and Monitoring, Server Support and System Administration, Cybersecurity and Cloud Solutions, SAST, DAST, VoIP and IP Telephony, Systems Troubleshooting and Issue Resolution, IT Project Management, and Surveillance Systems Administration. I hold several professional certifications, such as CCDP, Oracle Certified Specialist, and Level 2 Award in Health and Safety in the Workplace. I am also proficient in MS Office, Network Troubleshooting and Management Tools, and multiple languages, including English, Yoruba, and French.
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