Michael Ogrady
Director, Infrastructure & End User Computing @Atkore
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WORK HISTORY
Director, Infrastructure & End User Computing @Atkore
Harvey, IL, US
Oversees engineering and operational supportOversees end user technology and the service deskIdentifies and solves complex, operational and organizational problemsDirects and persuades managers and leaders to take action Negotiates with external partners, vendors, and clientsDrives change and the accomplishment of SLAs, KPIs, and cheaper, better, customer-centric service
EDUCATION
Purdue University
BSE, Computer Systems
DePaul University
MS, Information Systems
SKILLS
ABOUT MICHAEL OGRADY
I lead a talented Infrastructure team dedicated to supporting corporate IT technology and the users who rely on it every day. Our mission is to ensure systems run seamlessly, enabling the business to focus on what it does best.I hold a bachelor’s degree in Computer Systems Engineering, a master’s degree in Information Systems, and certifications in ITIL and Microsoft technologies. My greatest strengths include thinking quickly, evaluating carefully, putting my customers first, and explaining technology without jargon.I believe in The Lifelong Learner’s Edge: when you are through learning, you are through. I focus on ideas, not just memorization, and I’m willing to retool and adapt when new approaches emerge. This mindset keeps my skills sharp, my problem‑solving creative, and my team innovative in the face of change.My customers range from IT groups to business units adopting new technologies and software. I work with them continuously, developing long‑term relationships built on mutual trust. I understand that technology must make sense from a cost standpoint and deliver tangible, lasting value to the business—because true innovation is only as strong as the results it creates.
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