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Ofer Aviam
VP Service Delivery - Bss & Revenue Assurance North America Region @Ericsson
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WORK HISTORY
VP Service Delivery - Bss & Revenue Assurance North America Region @Ericsson
As VP of sales, solutions, and delivery, I lead a team of 40 director-level enterprise architects, sales and sales support professionals and business analysts. We focus on business development in North America for 5G monetization, customer experience, product catalog and ordering, usage mediation, revenue assurance, fraud detection, and prevention. Ultimately, I handle strategy formation, execution, and ongoing governance and drive delivery, presale, strategy, and financial control. My team and I develop customer proposals, including license and maintenance, HW dimensioning, procurement, implementation, and support services. We spearheaded the migration of live product installations at customer locations using advanced CICD tools and DevOps; onboarded over 50 projects to the CICD platform. In this role, I won a multi-million-dollar contract for managing the operation of a tier-0 operator prepaid system with 5G support. I maintained millions in annual revenue and the yearly margin by supervising unit investment, financial allocation, and revenue recognition across scores of customers with hundreds of projects. The team and I won six new CHF customers for Ericsson to expand the installed base by attaching to 5G core network programs. We led the engagement and collaborated closely with internal and external stakeholders on the RFP response, implementation, and live cutover supporting multiple technologies such as VoLTE and CDMA. We devised and implemented strategy in the 5G enterprise and digital transformation domains. I managed, shaped, and influenced the Ericsson portfolio, including 5G and cloud investment and monetization strategies. I recruited external talent and developed the internal talent in the organization by building training plans, career paths, and individual development plans. Most notably, I received a 97 satisfaction rating out of 100 from team members by maintaining a personal connection and mentoring each team member.
EDUCATION
Technion - Israel Institute of Technology
B.Sc., Computer Science, 88
West Chester University of Pennsylvania
Master of Business Administration - MBA, Business Analytocs, A
Technion - Israel Institute of Technology
B. Sc. Computer Science, Computer Science, 88
ABOUT OFER AVIAM
A distinguished software delivery executive well versed in the Telecommunications…
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