Norbert Ludwig
Lead Senior Solution Consultant (Expert) @IBM
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WORK HISTORY
Lead Senior Solution Consultant (Expert) @IBM
Cologne, DE
EDUCATION
Cologne University of Applied Sciences
Wirtschaftsinformatik
SKILLS
ABOUT NORBERT LUDWIG
Years (>15) of outsourcing experience (Infrastructure, MS, AMS, SAP, Cloud services, XaaS, Data Center, Onsite Service, Service Desk, near shore (Poland), offshore (CZ, India)), cross-cultural project Mgmt.for large projects, acquisition of outsourcing opportunities (Hunting), partner management, leadership skills, contacts, Security Level (CTS), GDPR, AI, Specialties: Outsourcing / Outtasking / BPO (Infrastructure, MS, AMS, SAP, Data Center, Onsite Service, Service Desk, Cloud Services, XaaS, near shore, offshore, ITIL), IBM Services IT-Service and Transition Mgmt.(ITSM) Contract Mgmt.(SLA/OLA) Contract negotiations Portfolio Mgmt. Strategic Mgmt. Process Reengineering (ITIL) Change Mgmt. Quality Mgmt. Bid Mgmt. Solution-/Innovation Mgmt. Engagement Mgmt. Due Diligence Mgmt. Business Development Cross-cultural Project Mgmt.(PMI) Shared Service Center Cloud (Hybrid) Computing GDPR Watson IOT, AI Agile, DevOps Automation, Blockchain
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