Nischal Vijayendra
Service Delivery Manager @Cognizant
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WORK HISTORY
Service Delivery Manager @Cognizant
Bengaluru, IN
EDUCATION
HPPC Government First Grade College, Challakere.
B.com, Commerce
JSS Academy Of Technical Education Karnataka
Master of Business Administration - MBA, Finance and Financial Management Services
ABOUT NISCHAL VIJAYENDRA
Results-driven Service Delivery Manager with 14+ years of progressive leadership in U.S. healthcare operations, overseeing $32.4M in annual revenue across 250+ FTEs and six Lines of Business. Consistently delivers 98%+ SLA compliance for 12 consecutive quarters while driving operational excellence, digital transformation, and measurable cost savings. Certified Lean Six Sigma Green Belt with a proven record of reducing attrition by 34%, improving throughput by 14%, and leading zero-disruption platform migrations. Skilled in P&L management, cross-functional stakeholder engagement, HIPAA/ISO 22301 compliance, and scalable team development across complex healthcare environments.
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