Nilesh Dsouza

Sr Business Systems Analyst @Quest Diagnostics

Successfully led and delivered COVID Testing projects which have significantly increased company’s profitability and growth, resulting in more than new hires. • Working closely with the Product Owner on the roadmap building, backlog prioritization, performing UAT and conducting sprint review and grooming sessions. • Led the building, maintenance and re/prioritizing the Program Backlog into stories for implementation based on user value and time. • Responsible for communicating project status to business stakeholders • Responsible for prioritizing the backlog, creating, and accepting user stories • Conducted end-user and stakeholder interviews to create SRS and BRD documentation, functional design, and user stories. • Successfully managing stakeholder expectations including C-Suite, by establishing clear communication and standardizing processes. • Consistently overachieved project KPIs by at least 20% by ensuring timely delivery of all sprint goals and producing high quality requirements documentation, BPMN diagrams, and workflows.